FAQ


MODE OF PAYMENTS

Cash on Delivery available nationwide, bank deposit, credit card, paypal also accepted.

ORDER MODIFICATIONS

No order modification allowed. If needed, we will reprocess your order.

CANCELLATION OF ORDERS

Unpaid orders will be cancelled after 48h of no payment.

PROOF OF PAYMENT

Send your proof of payment via this link: http://bit.ly/oliviapay so we can process and validate immediately. Email notification will be sent once payment is validated and we'll proceed with packing.

ORDER PROCESSING

Orders will be processed per order id and might be shipped at different times.

DELIVERY TURN AROUND TIME

Cash on Delivery - orders on or before 3pm; Metro Manila - next day delivery; Provincial - 2 to 10 days.

Paypal - orders on or before 3pm; Metro Manila - next day delivery; Provincial - 2 to 10 days.

Bank Deposit - orders on or before 3pm; Metro Manila - 2 days(due to validation lead time-please check BD mode of payment for details); Provincial - 2 to 10 days